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STATE NODAL MINISTRY

Department of Social Welfare, Government of West Bengal

Administers statutory welfare programs, direct benefit disbursements, and departmental initiatives across West Bengal.

Official Ministry Website

About Department of Social Welfare, Government of West Bengal

Official state nodal department overseeing Health & Healthcare schemes and citizen benefits in West Bengal.

2Total Schemes
2Currently Active

Eligo indexes and independently verifies 2 active programs administered by this ministry against primary government gazettes under a 180-day re-verification SLA. Always confirm current guidelines on the official portal before applying.

Citizen Redressal, Grievances & RTI Guidelines

Official statutory channels to resolve service delays, report discrepancies, or obtain public records under RTI Act 2005.

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Central Public Grievance Portal (CPGRAMS)

Citizens can lodge official grievances regarding any scheme administered by Department of Social Welfare, Government of West Bengal on CPGRAMS (Central Public Grievance Redressal and Monitoring System). The nodal appellate officer is mandated to review and furnish a resolution report within the stipulated departmental timeline.

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Right to Information (RTI Act 2005)

Under Section 6(1) of the RTI Act 2005, any citizen can request official information, fund allocation records, or beneficiary sanction lists from Department of Social Welfare, Government of West Bengal. Applications cost ₹10 (free for BPL applicants) and must receive a response from the designated Central Public Information Officer (CPIO) within 30 days.

Statutory RTI Escalation Hierarchy:If your RTI request is rejected or unanswered after 30 days, submit a First Appeal to the designated First Appellate Authority within 30 days. For further grievance, a Second Appeal may be lodged before the Central Information Commission (CIC) at cic.gov.in.

Frequently Asked Questions: Department of Social Welfare, Government of West Bengal

Common citizen queries about this ministry's mandate, schemes, and contact channels.

What schemes does Department of Social Welfare, Government of West Bengal administer?▾

Department of Social Welfare, Government of West Bengal administers 2 verified welfare programs cataloged on Eligo, including Swasthya Sathi Scheme (Smart Card Cashless Health Insurance), Swasthya Sathi Scheme West Bengal. These can be browsed by category or searched using the Eligibility Checker.

How do I contact Department of Social Welfare, Government of West Bengal for a grievance?▾

Citizens may register grievances against Department of Social Welfare, Government of West Bengal's schemes on the Central Public Grievance Redressal and Monitoring System (CPGRAMS) at pgportal.gov.in. The ministry's official website at https://wb.gov.in also maintains a dedicated Public Grievance section under the Citizen's Charter. You may also file an RTI application at rtionline.gov.in to obtain scheme-specific information within 30 days.

What is Department of Social Welfare, Government of West Bengal's annual budget allocation?▾

The annual budget allocation for Department of Social Welfare, Government of West Bengal is published in the Union Budget presented by the Ministry of Finance each February. Visit the official Budget portal at indiabudget.gov.in for the most current figures. Scheme-wise expenditure is also available in the ministry's Annual Report on its official website.

How do I file an RTI application to Department of Social Welfare, Government of West Bengal?▾

RTI applications to Department of Social Welfare, Government of West Bengal can be filed: (1) Online at rtionline.gov.in — free of cost for BPL applicants, ₹10 for others, (2) By post or in person at the ministry's registered CPIO office. Under the RTI Act 2005, the Central Public Information Officer (CPIO) must respond within 30 days. For first appeals against unsatisfactory responses, submit to the First Appellate Authority within 30 days. Second appeals go to the Central Information Commission (CIC) at cic.gov.in.

🛡️Independent Public Reference Notice

Eligo is an independent civic discovery engine. We are not affiliated with, endorsed by, or operating on behalf of Department of Social Welfare, Government of West Bengal or any government entity. All application submissions, document verifications, and benefit disbursements occur strictly on official government portals ending in .gov.in or .nic.in. Never pay registration or application processing fees to unauthorized agents or third-party websites.

Administered Programs (2)

ActiveState SchemeEst. 2016

Swasthya Sathi Scheme (Smart Card Cashless Health Insurance)

Department of Social Welfare, Government of West Bengal

Universal cashless secondary/tertiary hospital treatment up to ₹5 Lakh/year issued in the name of the eldest woman of the family.

Verified: 2026-09-26
Details
ActiveState SchemeEst. 2016

Swasthya Sathi Scheme West Bengal

Department of Social Welfare, Government of West Bengal

Universal cashless health coverage up to ₹5 Lakh per family per year across 2,000+ empaneled hospitals issued in the name of the female household head.

Verified: 2026-09-26
Details